Five ways firms can increase Facebook engagement

Facebook now makes up a significant piece of the social media marketing puzzle for most accounting firms. It is a social platform where accounting firms can organically reach their target audience fairly quickly (without using paid ads).

However, since the engagement a post receives now determines whether or not it will appear in a person’s newsfeed, firms need to find ways to boost their posts’ engagement levels. Facebook tracks posts that receive a high number of comments, shares and likes and shares them with users who are likely to be interested in that content.

The problem this poses for accounting firms is that it is harder to get those likes, comments and shares when posts aren’t being seen by a large portion of their target audience. Firms need engagement to show up in their followers’ newsfeeds, but they need to show up in their newsfeeds to get the engagement.

Luckily, there are ways firms can reach their audience and boost their Facebook engagement, despite the new newsfeed changes. Here are five tactics firms should try to start getting more likes, comments, clicks and shares on their Facebook posts.

  • Post at the right time

As more people join Facebook, the more posts there are for firms to compete with. The trick is to post when engagement is the highest, not necessarily when the most users are logged in. And although most people check their Facebook during the day, most engagement happens at night between 10 p.m. and midnight. At night time, fewer posts are published so users have more time to go through and engage with each post.

  • Share content followers want to see, not what you want them to see

If firms want people to engage with their Facebook posts, they need to share content people want to see. Often, firms assume just because they’re in a certain industry, all of the content has to be directly related to that field. The problem is that most users don’t want to read about the same thing every day. To balance it out, firms should broaden the type of content they share.

  • Reply to people

Don’t just publish a post and move on. Firms should check their comments throughout the day so that they can reply as quickly as possible. The majority of people who leave comments for your firm posts do so because they resonated with what was published. Firms that make these users feel heard and appreciated are likely to see the same engagement for their future posts as well.

  • Shorten your posts

People don’t visit Facebook to read long form content so firms need to make sure their posts are short and sweet. Facebook posts that are between 0-50 characters long receive the most engagement. The more characters a firm adds after that, the less engagement they can expect.

  • Create blog posts specifically for Facebook

Since links have more reach on Facebook, firms should start creating content on their blog specifically for Facebook and share this on Facebook. Firms should begin by searching for keywords they’d like to write about or look at content about topics that are highly shared on Facebook.

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